Cageless Birds is a community led by Jonathan David & Melissa Helser of musicians, artists, cinematographers, writers, cooks, photographers and others from A Place for the Heart and the 18 Inch Journey. We believe that creativity is vital and essential to life as we are made in the image of the Creator. We are a vibrant community of friends and family that find wholeness in making incredible things and sharing them with others. Cageless Birds unites our love for Christ-centered community with our desire to create.
Long Story Short
We are a small store that is quickly growing, and we have been blown away by all of the support and orders that have come through our online store! All of our Cageless Birds Store orders are personally processed, packaged and shipped out by our Cageless Birds staff and interns. We have a small but enthusiastic shipping team that is ready and excited to help make sure that your packages get to you as efficiently and safely as possible. When placing your order, please keep in mind that we are a young business, still learning and growing! Below you'll find some information about our shipping process and policies. If you have any further questions, please feel free to contact our shipping team any time via email at email@example.com.
Our shipping team meets to process and ship orders Monday-Thursday. Orders placed after Thursdays at 8 AM (EST) will not be processed and shipped out until the following Monday morning. Once your order has been fulfilled and sent out for shipping, you will receive a confirmation email to the email address you provided at the time of checkout.
All orders are shipped Priority Mail via USPS. Domestic orders typically arrive within 2-5 business days. International orders typically take between 2-6 weeks depending on the country. Please keep these shipping times in mind when placing your order. The Cageless Birds Store does not currently offer rushed or expedited shipping. All shipping costs will be automatically factored in under the shipping section when placing your order. This expense will vary based on the shipping location and the size and weight of the package.
RETURNS AND REFUNDS:
If you would like to return your item, our team will gladly work with you to make sure that your return process is as easy as possible. If you'd like to return or exchange your item, please email us at firstname.lastname@example.org with a detailed description of what you'd like to return or exchange and your original order number. Refunds and exchanges are dealt with on a case-by-case basis and Cageless Birds cannot refund initial shipping costs. When making a return, the customer may be asked to cover the cost of shipping. Please note that only unused or undamaged merchandise is eligible for a refund.
We are constantly dreaming into new products and merchandise for our online store. All of our leather goods are limited editions and are unlikely to be restocked or reproduced. If you see something you love, we encourage you to act quickly as many of our new releases sell out very fast! Additionally, many of our t-shirts are limited editions and will be retired as we release new styles and designs. Items such as CDs and books will be restocked regularly. If you have questions about a specific product that is out of stock, please email us and we'll let you know if we are expecting another shipment.
In the fall of 2007 Melissa and I went into the studio with the plan of tracking a new worship album, but the Lord hijacked our plans with his dream. When we thought the songs were coming to an end, Jesus walked through the walls of the studio and we realized the songs were just beginning. The songs that we thought would only last a few minutes turned into ten and fifteen minute experiences. At the end of those days in the studio we had collected two albums full of spontaneous and unplanned moments where heaven collided with our hearts. We released the albums later that year as "The Reward" and "Walk through the Walls."
Within those two albums of extended worship are eleven songs that were forged and crafted in the eight years leading up to the moment the record light clicked on. The songs were fashioned in a wilderness and found in the middle of storms. They are the songs of a journey. This year we decided to go back and collect the eleven songs from the extended moments of worship. We remixed and remastered them into beautiful and simple song length versions. I love the way a song can squeeze the beauty of eternity into a few minutes. This collection of songs tells the story of our journey. This is our long story short.
Jonathan David Helser